30 DAYS Return/Exchange Policy

Following reasons are covered by our :

30 day FULL COVERAGE Return/Exchange Policy.

(We will be responsible for the return postage fees and replacement fees)

The product customization information does not match or there’s an error in customization.
We sent the wrong order or item(s).
You received any broken items.
The quality of the product you received is poor/defective.
Wrong or mismatched size.

We are not liable for these issues.

Products that exceed the return processing time limit (30 days after the order is signed).
The non-quality issue for personalized products.
Product damaged by misuse, mishandling, or poor maintenance.
Chose the wrong size for the product.
Personal Reasons due to personal taste, change of mind etc.
Partial returns or exchange of products from a set item is not acceptable.
If you purchased a custom-sized item,such as a ring or bracelet,cancellations and refunds will not be permitted after 24 hours of ordering,as we have already entered the production process and custom products cannot be interrupted.